About Us

What we do

We are commissioned by Bedford Borough Council to be the local consumer champion for publicly funded health and social care. It delivers services which can be summarised as:

Influencing – helping shape the planning of health and social care services

Signposting – helping people access and make choices about care

We give people a powerful voice locally. We are working to help people get the best out of their local health and social care services, whether it is improving them today or helping to shape them for tomorrow. We are all about ensuring that local voices are able to influence the delivery and design of services—not just for people who use them but for anyone who might need to in the future.

More Information

Authorised Enter & View Representatives

The following people are fully trained Authorised Enter & View Representatives trained to conduct Enter & View visits.

Emma Freda
Gloria Chukwuji
Crissi Morad
Ashok Khandelwal
Anne Day
Tracy Creswell
Patricia Merayo-Garces

Find out more

We gather people's views and experiences

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

We work with local voluntary and community groups to gather more information about people's views and experiences of health and care services.

We also seek views from people who don't generally come forward.

Healthwatch Bedford Borough Policies and Procedures

Find out more about how we regulate the running of our organisation. Like most organisations, Healthwatch Bedford Borough has policies to give consistency and regulation around various aspects of employment and governance. Our policies are regularly reviewed and amended if necessary and our current policies are available to download below.