Emma Freda
CEO
Emma is responsible for ensuring the organisation's compliance with its regulatory, statutory, and legal obligations. She is also responsible for planning and managing the organisation's operational duties such as staffing and resourcing. She is committed to ensuring that the public voice is heard, holding decision-makers to account and working collaboratively to improve the experiences of local residents. Prior to starting at Healthwatch Bedford Borough in 2014, Emma worked for the NHS at local level. She has 25 years of experience in the health sector. Emma is also a carer, and she has a deep understanding of navigating health and social care systems and services from her own lived experience.
Emma is an Accredited Representative for the purpose of Enter & View activities.
Crissi Morad
Digital Communications Officer
Crissi is our Digital Communications Officer and has over 11 years experience working in the VSCE and statutory sector, as well as working in Communications for Healthwatch for the past 5 years. Crissi is passionate about creating engaging content and is responsible for leading our Virtual Voices platform and ensuring our website and social media content is updated regularly with opportunities, and any updates to both local and national service delivery changes.
Crissi is an Accredited Representative for the purpose of Enter & View activities.
Gloria Chukwuji
Community Outreach & Volunteer Officer
Having studied Public Health, Gloria has a passion for health prevention and the management of long-term conditions. Her primary focus is on ensuring the communities of Bedford understand the role of Healthwatch and trying to use feedback to support key priority areas, provide intel to those responsible for the commissioning and service provision, and support the eradication of health inequalities for local patients, residents and carers.
Gloria strives to engage local communities by looking for the gaps in their health and social care understanding and working with other organisations to see where, how, and when these gaps can be bridged.
Gloria is an Accredited Representative for the purpose of Enter & View activities.